Automated Workflow for Approval Process

This client is a 130 years old association, recognized as the apex organization representing the Indian jute industry, with 37 composite jute mills as its members. It serves as an intermediary between the Central and State governments, provides service to members, promotes trade, public relations, research and product development, and fosters goodwill and better understanding among all members for a healthier environment for the trade to flourish. All the important data concerning the jute industry is maintained in its premises.

The association had a workflow process for outgoing letters in place. The volume of such outgoing communications was increasing by the day and the company was finding it very difficult to continue the process with manual approval and signing by the Director-General.

The solution helped to create the outgoing letters from the system and generate the letter as a PDF file with the company letterhead in the template. The user also had the choice to scan the hard copy letter and upload to i-doc.

Once the letter is submitted to the Director-General, it can be approved with updates if required, or sent back to the creator with comments for changes. Once approved, a digital stamp and e-signature are endorsed in the letter for dispatch.

 The option to create an outgoing letter from the system, digital stamp and signatures simplified the approval process

 Efforts and cost related to manual approval and signing process saved

 Outgoing letters archived in a single platform and database