Document Management Solution for Multi-Industry Client

The group has more than 20 companies and even more branches, and transfer, sharing, collaboration and retrieval of documents is imperative for its communication team to function smoothly.

Owing to the massive size of the group, retrieval of particular content from emails and their following trails consumed a lot of time and did not produce the desired output. The sheer volume of emails outran the space provided by Google Drive. Searching a document in the plethora of emails was like getting lost in a maze with no exits.

These documents were needed at different times at different geographical locations and had to be sent multiple times to different recipients, generating a lot of redundant labour.

Hard copy documents generated were scattered all over and the quality of their maintenance, security of confidential documents and proper transportation was a cause of concern.

It was the corporate communication department who first identified the problem and approached Somnetics for a document management solution. We offered our indigenous document management system i-doc that could upload, store, search, and retrieve data easily. Backed by cloud technology, i-doc offered easy access to digital documents across all locations and device platforms (PC, smartphones, tablets).

Featured with an excellent search framework, with the role and rights-based access control, i-doc provided the facility for document collaboration and document versioning.

From a single platform and a commonly shared interface, the entire corporate communication team could execute their document-centric activities and share important information with other departments.